Returns & Refunds Policy

Thanks for shopping with MRX Products. We want you to love your weightlifting gloves. If you need to return something or get a refund, here’s how it works.

Eligibility for returns

• Returns are accepted within 30 days from the delivery date shown on your order.
• Items must be unused, unwashed, with all tags attached, and in their original packaging.
• Final sale or clearance items may not be returned (see Non-returnable items below).

Refunds, exchanges, and what’s eligible

• If your return is approved, a refund will be issued to the original payment method within 5–7 business days after the item is received and inspected.
• If you’d like a different size, color, or style, we offer exchanges within 30 days of delivery, subject to product availability. Exchanges are processed once the returned item is received and inspected.

Non-returnable items

• Final sale or clearly labeled discounted items.
• Opened or used items that are not in their original, unused condition (for hygiene and safety).

How to start a return

1. Contact us at infomrxproducts@gmail.com within 30 days of delivery. Please include your order number, item name/SKU, and a brief reason for the return.
2. We will review your request and send you a Return Merchandise Authorization (RMA) and return instructions if eligible.
3. Pack the item securely in its original packaging, with all tags, and include the RMA number if provided.
4. Ship the item to the address provided in your RMA confirmation. If the return is due to an MRX error or a defective item, a prepaid return label will be provided for you.

Return shipping costs

• Hassle-free Return Policy. We'll provide the return label. ( Limitation applies).

Processing your refund

Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the item. Once the refund is processed, you’ll receive a confirmation email. Refunds do not include any shipping charges paid at the time of purchase unless the item was defective or wrongfully shipped by MRX.

Damaged or incorrect items

If you received a damaged or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue. We’ll fix it by sending a replacement, providing a refund, or issuing a credit—whichever you prefer. A prepaid return label will be provided for the return of the incorrect/damaged item when required.

How long it takes to receive your refund

Once your return is received and inspected, refunds are processed within 5–7 business days. You’ll see the refund on your original payment method's statement within a few days after that, depending on your bank or card issuer.

Questions or help

If you have any questions about a return or need help at any stage, please reach out to us at infomrxproducts@gmail.com.

Thank you for shopping MRX Products — we’re here to help you get the right gloves for your training.