Returns Policy

At MRX Products Inc., we prioritize your satisfaction. If you're not completely happy with your purchase, you can return any item within 30 days of receipt for a full refund or exchange, provided it is unused, in new condition, and includes original tags and packaging. Please allow 1-3 business days for processing your return.

Warranty Information

All products come with a 30-day manufacturer's warranty against manufacturing defects. This warranty does not cover damage due to misuse or wear and tear.

Wrong Size?

If you received the wrong size, please ensure the item is unused and in its original packaging. Return it to us with your order number. You will be responsible for return shipping costs.

Not Satisfied?

If you're not satisfied with your product, return it within 30 days for a full refund or exchange. You will cover the return shipping costs. Please ensure the item is unused and retains all original packaging.

Defective Items

If you receive a damaged or incorrect item, please contact us immediately with a photo of the product. We will provide a return shipping label or send a replacement at no extra cost. Claims must be made within 30 days.

Return Address

Please send returns to:

MRX Products Inc.
2044 State St, Ste 2
Schenectady, NY 12304

Alternatively, you can fill out our online return form.

After 30 Days

Unfortunately, we cannot offer refunds or exchanges after 30 days unless it is a manufacturing defect covered by warranty. For inquiries, please call us at 1(347) 977-3215.

Refund Processing Time

Refunds or exchanges are typically processed within 1-2 business days after we receive your return.

If you need assistance, please call our customer service team at 1(347) 977-3215. For more contact options, click below.