Returns Made Easy: Our Commitment to Hassle-Free Shopping
Returns Policy
At MRX Products Inc., your satisfaction is our top priority. If you're not completely happy with your purchase, you can return any item within 30 days of receipt for a full refund or exchange. To qualify, items must be:
- Unused
- In new condition
- Including original tags and packaging
Please allow 1-3 business days for processing your return.
Warranty Information
All products come with a 30-day manufacturer's warranty against manufacturing defects. Note that this warranty does not cover damage due to misuse or normal wear and tear.
Wrong Size?
If you received the wrong size, please ensure the item is unused and in its original packaging. Please return it to us with your order number. You will be responsible for return shipping costs.
Not Satisfied?
If you're not satisfied with your product, return it within 30 days for a full refund or exchange. You will cover the return shipping costs. Please ensure the item is unused and retains all original packaging.
Defective Items
If you receive a damaged or incorrect item, please get in touch with us immediately with a photo of the product. We will provide a return shipping label or send a replacement at no extra cost. Claims must be made within 30 days.
Return Address
Please send returns to:
MRX Products Inc.
2044 State St, Ste 2
Schenectady, NY 12304
Alternatively, you can fill out our online return form.
After 30 Days
Unfortunately, we cannot offer refunds or exchanges after 30 days unless it is a manufacturing defect covered by warranty. For inquiries, please call us at
1(347) 977-3215.
Refund Processing Time
Refunds or exchanges are typically processed within 1-2 business days after we receive your return.
If you need assistance, please call our customer service team at 1(347) 977-3215. For more contact options, click below.